Terms and Conditions

These are our terms and conditions for the use of our websites bookthistaxi.co.uk, bookthistaxi.com, ions-taxi.sumupstore.com, www.sumupbookings.com/ions-taxi and the purchase of products through the website.

If you have any queries about these terms, please contact us using the contact form.

The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that iON’s Taxi may at any time make changes to or remove part of this website without any liability to customers for such changes. iON’s Taxi reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.

A contract will only come into existence between you the customer and us once your order has been processed and dispatched.

When you as a customer place an order via this website, you warrant by placing the order that:
You are not a minor or otherwise legally incapable of entering into a binding contract.
The personal information and purpose of booking that you provide us at registration are complete and accurate.
You are not using a false name or the name of any other person or body which you are not authorised to use.

Placement of an order:
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.

Cancelling an order:
iON’s Taxi accepts cancellations up to 4 hours before dispatch.
Cancellation notices must be confirmed by iON’s Taxi office via email or SMS text in order to be accepted and refunded. Any discounts offered or deducted for pre-paid return jobs will be null and void.
As a customer, you may cancel an order up to 4 hours before Taxi dispatch and will be refunded the amount of your order to the account from which it was paid.

Acceptance of an order:
Our taxi is based in Brentwood, Essex, UK. As a result, prices are valid for Brentwood and the surrounding area, and we reserve the right to cancel any orders that do not include at least one pick-up or drop-off at or from Brentwood Borough.
When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices. All bookings are manually checked by operator and confirmed in writing (email, SMS text, WhatsApp text) before your taxi is dispatched.

No Liability for Traffic:
You as a buyer are free to choose from mentioned and at the time relevant taxi pick-up option(s).
iON’s Taxi is not not liable and assumes no responsibility for delays caused by traffic, road accidents, or other unforeseen circumstances beyond our control.

Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.

Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.

Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.